Frequently Asked Questions
Everything you need to know about shopping with Pickoye
How long does shipping take?
Standard shipping typically takes 3 to 7 business days within the continental US. International delivery times vary by location but usually range between 10 to 15 business days.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order is shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
Pickoye accepts all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and customs duties are calculated at checkout based on your specific destination.
How do I contact customer support?
Our support team is available 24/7 via email at [email protected] or through the live chat feature located at the bottom right of our website.